FAQs

Orders ship within 4-5 business days after payment is received.

Crystal Darlings is located in Sherwood Park, Alberta, Canada.

Currently we ship within the Continental US and Canada. Local pickup options are available for those in the Greater Edmonton Area.

We also offer order merging through Mergify. This way multiple orders can be held, then combined and shipped when you are ready so you can save on shipping costs.

We feel that currently, bubble wrap is the safest way to ship our items to ensure they arrive free of damage. To lessen our environmental impact we recycle previously used bubble wrap. Our shipping boxes are completely recyclable.

Yes! Layaway is through Afterpay. Choose Afterpay as your payment option at checkout.

Crystal Darlings sources from all over the globe. We strive to directly source as many of our items as possible from their native location. This ensures the best quality and price for our customers.

We accept, Visa, MasterCard, PayPal and Canadian transactions can also be paid via e-transfer. Payment options will be presented during the check out process.

Please see our return policy located in the bottom section of the web page

Sale items, mystery scoops, and custom orders are all final sales.

Crystal Darlings advertises new product drops in our Facebook Group but don't forget to sign-up for our email list where you can learn about new arrivals, offers and other Crystal Darlings news!

Facebook Group

Join the Crystal Darlings Facebook Group for updates, new products and information on Facebook Live events.